Effective Date: 26/02/2025
Last Updated: 26/02/2025
The Florence Society (“we,” “our,” or “us”) is committed to protecting your privacy in compliance with the New Zealand Privacy Act 2020 and other applicable laws. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.theflorencesociety.com (the “Website”).
1. Information We Collect
We may collect the following types of information:
a) Personal InformationWhen you use our Website, we may collect personal information such as:
- Name
- Email address
- Phone number
- Address
- Payment details (processed securely via third-party payment providers)
- Appointment booking details
b) Non-Personal InformationWe may also collect non-personal data, including:
- IP address
- Browser type and version
- Device information
- Pages visited on our Website
- Time spent on the Website
2. How We Use Your Information
We collect and use your information for the following purposes:
- To provide and manage our salon services
- To process and confirm appointments
- To send appointment reminders and notifications
- To respond to customer inquiries and support requests
- To process payments securely
- To send promotional offers (with your consent)
- To improve our Website and services
- To comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. However, we may share it in the following cases:
- Service Providers: Third-party providers (e.g., payment processors, booking systems) who assist in service delivery.
- Legal Compliance: If required by law, we may disclose your information to comply with legal requirements.
- Business Transfers: If our business is sold or merged, your information may be transferred to the new owner.
4. Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to enhance user experience. You can manage cookie settings through your browser preferences.
5. Data Security
We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access. However, no method of transmission over the internet is completely secure.
6. Your Rights Under New Zealand Privacy Law
Under the Privacy Act 2020, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Withdraw consent for marketing communications.
- Request deletion of your personal information (subject to legal obligations).
To exercise these rights, contact us at theflorencesociety@hotmail.com
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
9. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at:
The Florence Society & The Brow Studio
74 & 78 Salford Street
Invercargill, 9810
0279730833
theflorencesociety@hotmail.com